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Frequently Asked Questions

What is Bristol?
Bristol is a lightweight, fast, and easy-to-use application for creating 3D mockups of exhibitions and art fair booths. With quick artwork import and intuitive object manipulation in 3D space, Bristol lets you iterate on your layout faster than ever.
What platforms does Bristol run on?
Bristol runs on macOS and Windows.
Does Bristol require a powerful computer?
No. Bristol is designed to run smoothly on standard hardware, including laptops a few years old.
Does the Photoreal render work for indoor spaces?
Not yet. Photoreal renders are lit by a natural sky, with no placeable lights, so an enclosed room comes out dark. They work best for art fair booths and open spaces.
Where is my data stored?

Your documents are saved locally as .bristol files on your computer.

If you upload 3D models of your spaces to your dashboard, they are stored online in your workspace library, so your whole team can use them.

Bristol Pro requires an internet connection to sign in and verify your subscription.

Can I share .bristol files with colleagues?
Yes. Anyone with Bristol installed on their computer can open a .bristol file.
Can I import my artwork inventory into a Bristol document?

Yes. You can import artworks one by one as images, or in bulk using a CSV file from your gallery management system.

Using Artlogic? Check our guide.

Can I import my gallery space?

Yes. You can import a 3D model of your space as a .glb file, a widely supported 3D format. Upload it once to your dashboard, and it becomes available to your whole team in the desktop app.

Don't have a 3D model of your space? We can create one for you. Get in touch.

Why can't I import a SketchUp model?

SketchUp uses a system that differs from standard 3D mesh formats. Exported files from SketchUp often produce incomplete or broken geometry in other applications, including Bristol.

If you have an existing SketchUp model, don't worry. Gallery floor plans are typically simple shapes that can be easily recreated in another 3D modeling tool.

How do I get help or report a bug?
You can reach out directly at contact@bristol3d.app. Bug reports and questions are always welcome.
How do I request a feature?
Send your ideas to contact@bristol3d.app. Bristol is actively developed and user feedback directly shapes the roadmap.